I'm new to Arduino and hope you guys can give some advise.

I bought MKR Zero a few days before and tried to connect to my Win10 laptop. I can see the LED on the board is on, but the Arduino IDE cannot detect it. the "Port" is grey out. I tried 2 laptops which also Win10 but same situation happen. I tried different USB cables I had.

I checked the device manager in the control panel, there is no "Unknown device" under the USB port but also no MKR showing up. I don't know what to do.

I'm not sure if it is Win10 problem...Please kindly advise, thank you very much!!


Hardware itself problem. Went to the shop and changed the board to me and now works.

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