Recently, I bought an XBee shield along with a dongle and two XBee's. After assembling them, I tried to connect them using XCTU. Although the XBee on the dongle connected correctly, the computer did not detect the XBee on the shield. I tried switching the XBee's, and there was no difference. I continually an error message telling me to reset the shield. Nothing happens when I reset the shield. Although the computer recognizes that the Arduino is plugged in, it seems as though it doesn't recognize the XBee. I have tried this with every possible configuration, and I keep getting the same message. I have also tried many other things I found online. I have been stuck on this problem for over a week, and any help would be
Here are the materials I am using
2x Series 1 XBee
1x Sparkfun XBee Explorer Dongle
1x Sparkfun XBee Shield
1x Arduino Uno R3
Thanks in advance!